Case Management

The coordination of health and medical services resulted in optimum patient treatment through reduced cost and improved care. Usually handled by a case manager who analyzes injury and recommends the appropriate medical care to be sought in each instance, case management are an important factor in keeping insurance affordable and health care access.

Following an insured case of injury, a policyholder’s doctor generally handles his or her overall care. However, a case manager normally coordinates general and specialized care, acting as a liaison between the insured and the insurance company and controlling case management on personal, business, and worker compensation policies.


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